Startupinflow · Inflow Influencers LLP

Refund & Cancellation Policy

Clear terms for the ₹499 introductory mentor meeting.

Effective date: 19 October 2026 · Version 2026-10-19-v1

1. What this policy covers

This policy applies to the ₹499, 45-minute introductory meeting with Praful Chatrapati purchased through this website. Ongoing mentorship or other services are scoped separately and follow their own written engagement terms.

2. Customer cancellations

• At least 24 hours before the scheduled start: you are eligible for a full refund of the introductory meeting fee.
• Less than 24 hours before the scheduled start: the fee is non-refundable, unless an exception below applies.
• No-show or a session already started or completed: the fee is non-refundable, unless the service was not delivered due to a problem on our side or a refund is required by applicable law.
• Paid but no slot selected: you may request cancellation and a full refund before confirming a meeting slot.

The cutoff is measured against the meeting start time and time zone shown in your booking confirmation. Please send cancellation requests by email so the request time is recorded. Cancelling a Calendly appointment does not itself initiate a payment refund; contact us to request it.

3. Rescheduling

Request a change at least 24 hours before the meeting, using the rescheduling option in your booking confirmation or by contacting us. An alternative slot is subject to availability. Late rescheduling requests are not guaranteed and do not change the cancellation cutoff. Please contact us if you have an emergency.

4. Mentor cancellation or service failure

If we cancel the meeting or cannot deliver it due to a problem on our side, we will offer an alternative slot or a full refund, at your choice. If a technical issue prevents the meeting from taking place, contact us with the details so we can assess and resolve it. Verified duplicate charges for the same booking are eligible for refund of the duplicate amount.

5. How to request a refund

Email prafulchatrapati@gmail.com with your name, booking email, payment or order reference, scheduled meeting time (if booked) and reason for the request. Do not share your CVV, UPI PIN, bank password or OTP. We will check the booking and payment record before confirming eligibility.

6. Refund processing

Eligible refunds will be initiated within 5 business days after we verify the request and confirm approval. Refunds go to the original payment method. After initiation, normal Razorpay refunds generally take 5–7 working days to reflect, depending on the bank or payment provider; additional provider delays can occur. Contact us if an approved refund has not arrived, and we will help trace its status.

If your account was debited but the website does not confirm payment, check payment status or contact us with the reference before paying again. A failed transaction or bank reversal is handled according to its actual payment status.

7. Scope and customer rights

The introductory meeting is a guidance session. A funding outcome, investor introduction or mentorship engagement is not included or guaranteed. Dissatisfaction with an outcome beyond the purchased service does not by itself create a refund entitlement. Nothing in this policy excludes a refund or remedy required by applicable law.

8. Contact

For booking changes, payment issues and refund requests, use the support details below.